Contact us – Charles & Ivy

icon

NORTH SHOWROOM
Open 7 Days

Monday to Saturday, 9am to 5pm

Sunday, 10am to 4pm

2 Opus Close, Carrington, Manchester, M31 4RQ

Phone lines Sales

Open 7 days - 9am to 5pm

Customer Service

Monday to Friday - 9am to 5pm

SOUTH Showroom
Open 4 Days

Wednesday to Saturday, 9am to 5pm

Sunday to Tuesday, Closed

Imex Center, 575-599,
Maxted Road, Hemel Hempstead, HP2 7DX

NORTH Showroom and Warehouse (Click and collect)

2 Opus Close, Carrington, Manchester, M31 4RQ

Click & Collect (Collect your order the next working day)

2 Opus Close, Carrington, Manchester, M31 4RQ

Call us now 0161 843 4950

9am to 5pm 7 days a week

Or email us at

info@charlesandivy.co.uk

customer.support@charlesandivy.co.uk

delivery.support@charlesandivy.co.uk

Online Chat

Click on the chat icon in the bottom right-hand corner of the page to open a chat.

Visit our new showroom

Transform your home with our luxurious, no-maintenance products, explore our showrooms in Hemel Hempstead and Manchester today.

Send us a message

Please fill in the form and someone will get back to you as soon as possible.

Press enquiries:

If you have a press enquiry, contact our marketing team via email: press@charlesandivy.co.uk

Struggling to make a choice?

Ordering a sample helps you see and feel the product in your home before you buy.

Choose your InsuSlat™ Style

Square

1 pack contains: x4 H60 x W60cm panels Total coverage: H120 x W120cm
Sq/m = 1.44

Half Wall

1 pack contains: x2 H120 x W60cm panels Total coverage: H120 x W120cm
Sq/m = 1.44

Full Wall

Suitable for standard UK 240cm ceiling height

1 pack contains: x1 H240 x W60cm panels Total coverage: H240 x W60cm
Sq/m = 1.44

Full Wall Max

Suitable for walls above standard UK 240cm ceiling height

1 pack contains: x1 H300 x W60cm panels Total coverage: H300 x W60cm
Sq/m = 1.8

Choose your InsuSlat™ Style

Our calculator tells you how many packs you need to cover your wall. Please enter your height and width in centimetres.

Bespoke Item Terms & Conditions

1. Bespoke Items Definition Bespoke items are products that are custom-made to the specifications provided by the customer. These include personalised, made-to-measure, or uniquely designed items tailored to individual requirements.

2. Non-Returnable Policy Due to the personalised nature of bespoke made-to-order items, we are unable to accept returns or offer refunds. Each item is crafted specifically for the customer, making it unique and not eligible for resale.

3. Order Confirmation By placing an order for a bespoke item, the customer confirms that all details, measurements, and specifications provided are accurate and final. Any changes requested after the order has been placed may incur additional charges and may affect the delivery timeline.

4. Quality Assurance We are committed to ensuring that all bespoke items meet the highest standards of quality and craftsmanship. Should there be any defects or issues with the workmanship, please contact us as soon as possible to discuss potential remedies.

5. Contact Information For any queries or concerns regarding your bespoke order, please contact our customer service team at info@charlesandivy.co.uk. We are here to assist you and ensure your complete satisfaction with our products.