Careers
At Charles and Ivy, we’re building more than just beautiful outdoor spaces — we’re shaping a new standard in premium fencing and garden design. As one of the UK’s fastest-growing outdoor living brands, we’re always on the lookout for passionate, talented individuals who are ready to make an impact.
Check out our open roles below. If you don't see a perfect match right now, we'd still love to hear from you — we're always open to talent.
Marketing & Ecommerce
Social Media Content Creator
Social Media Content Creator
Location:
Manchester (Hybrid)
Reports to: Head of Marketing
About Charles & Ivy
Charles & Ivy is a contemporary interiors brand redefining premium living through design-led detail, quality craftsmanship, and aspirational storytelling. Following the successful launch of our mirror collection as our first step into interiors, we’re growing our team to elevate our social and digital presence across all key channels.
About the Role
As Social Media Content Creator, you’ll be responsible for producing high-quality, engaging content across all Charles & Ivy channels — from concept through to execution.
You’ll bring creative ideas to life through video, photography, and design — ensuring every piece of content reflects the Charles & Ivy aesthetic and supports our brand storytelling. Working closely with the Social Media Executive, you’ll help translate strategic objectives into scroll-stopping visuals that drive awareness, engagement, and conversion.
Key Responsibilities
- Lead on the creation and editing of content across all social media channels – primarily focussing on Instagram, TikTok and Pinterest but also touching on Facebook, and LinkedIn.
- Develop engaging video and photo assets for both organic and paid use.
- Collaborate with the Social Media Executive to bring the content calendar to life — ensuring all content is planned, approved, and scheduled on time.
- Maintain brand consistency across all creative outputs, working within established guidelines.
- Contribute creative ideas for campaigns, shoots, and collaborations.
- Capture behind-the-scenes, UGC-style, and real-time social content at events and product launches.
- Collaborate with the Social Media Executive to ensure all content product by Charles & Ivy partners (influencers etc) follows a clear strategic brief that aligns with the wider brand guidelines and business goals.
- Manage all editing software and tools (Premiere Pro, CapCut, Lightroom, Photoshop, Canva, etc.) to a high standard.
- Stay across emerging content formats and social trends to keep the brand relevant and engaging.
Skills & Experience
- 2–3 years’ experience in social media content creation or similar creative role.
- Skilled in video editing, photography, and design tools (Adobe Creative Suite / CapCut / Canva).
- Strong understanding of social media trends, particularly on TikTok and Instagram.
- Excellent visual eye — able to interpret and elevate brand guidelines.
- Organised and detail-oriented, with strong communication skills.
- Experience working with lifestyle, interiors, or fashion brands is a plus.
Senior Social Media & Influencer Executive
Senior Social Media & Influencer Executive
Location:
Manchester (Hybrid)
Reports to: Head of Marketing
Join a growing premium lifestyle brand and
bring your creative flair to performance advertising, campaign content and digital storytelling.
About Charles & Ivy
Charles & Ivy is the UK’s leading garden fencing and decorative screens brand with big ambitions for growth for the future. Having recently launched a brand-new collection of Mirrors, we’re looking to make waves in the home & interiors world.
We’re looking for a dynamic Senior Social
Media & Influencer Executive to lead the day to-day management and strategic growth of Charles & Ivy’s social platforms — including Instagram, TikTok, Pinterest, Facebook, and LinkedIn.
This role will sit at the heart of our brand communications — shaping the content calendar, driving engagement and community growth, and managing key influencer and collaboration initiatives to ensure consistent, impactful storytelling across every touchpoint.
You’ll work closely with the Social Media Content Creator and wider Marketing team to deliver innovative, on-brand content that builds awareness, engagement, and conversion.
- Develop and execute the social media strategy across all channels in line with brand and campaign objectives.
- Plan and manage the content calendar for Instagram and TikTok, ensuring content aligns with wider marketing campaigns and brand objectives.
- Comes up with initiatives that ensure the brand is growing across each channel and producing content that engages with the follower base.
- Build a consistent Instagram Story strategy — ensuring frequent, engaging posting (including BTS, product features, polls, and collaboration content) to strengthen community connection.
- Drive sales through shoppable content by incorporating tap-to-shop links, product tags, and clear CTAs where relevant.
- Monitor performance across all platforms — tracking key metrics (growth, engagement rate, reach, sales, etc.) and reporting on KPIs.
Influencer & Collaboration Management:
- Own the end-to-end management of gifted and paid influencer partnerships, from identification and initial outreach to negotiation, contract finalisation, and campaign execution.
- Develop clear, compelling briefs for all collaboration partners, ensuring content aligns with the brand's tone of voice and campaign goals.
- Build, manage, and nurture long-term relationships with influencers, brand ambassadors, and affiliates, maintaining an active and well-organised database of ongoing and potential partnerships.
- Analyse and report on the performance of all influencer campaigns, providing insights on ROI and recommendations for future strategy.
- Work closely with the Social Media Content Creator to ensure visuals and copy align with the overall strategy and tone of voice.
- Stay up to date with emerging social trends, new platform features, and competitor activity to keep Charles & Ivy ahead of the curve.
Skills & Experience
- 2–4 years’ experience in social media marketing, ideally within interiors, lifestyle, or fashion.
- Proven track record of growing and engaging communities across multiple platforms.
- Confident in analytics and KPI reporting, with the ability to translate insights into actionable improvements.
- Strong expertise in Influencer Marketing and creator economy trends — understanding how to identify, vet, brief, negotiate with, and build long-term relationships with a diverse range of creators.
- Experience with contract negotiation and managing a collaboration budget.
- Excellent copywriting skills with an eye for storytelling and tone consistency.
- Organised, proactive, and able to manage multiple campaigns simultaneously.
What We Offer
- Collaborative team with strong in-house
creative and marketing capability - Hybrid & flexible working
- Staff discounts and learning opportunities
- Team activities
CUSTOMER SERVICE
Technical Specialist – Customer Support & Site Surveys
Technical Specialist – Customer Support & Site Surveys
About Us
Charles & Ivy is a leading brand in premium fencing and outdoor solutions, dedicated to providing high-quality products and excellent customer service. We are expanding our team and looking for a hands-on Technical Specialist to support both our customers an our internal team.
The Role
We are seeking a motivated and practical individual with DIY or fencing experience to work closely with our Customer Service team. This role is ideal for someone who enjoys problem solving, working directly with customers, and promoting high-quality products in real-world settings.
Key Responsibilities:
• Provide technical expertise to assist the Customer Service team with product queries.
• Carry out on-site customer surveys to assess requirements and provide tailored solutions.
• Offer practical advice on installation, product suitability, and aftercare.
• Support the promotion of Charles & Ivy products by demonstrating their benefits during surveys.
• Liaise with logistics, warehouse, and sales teams to ensure accurate information is passed on.
• Deliver training and guidance where required to improve customer confidence in our products.
Skills & Experience Required:
• Hands-on experience in DIY, fencing, or a related trade.
• Strong communication skills with the ability to explain technical details in a customer-friendly way.
• Confidence in representing the Charles & Ivy brand during site visits.
• Ability to work independently and manage a schedule of customer surveys.
• Problem-solving mindset with attention to detail.
• Full UK driving licence (required for travel to customer sites).
What We Offer:
• Competitive salary
• Bonus scheme applied to surveys completed
• Company vehicle.
• Full training on Charles & Ivy products.
• Career development opportunities within a growing company.
• The chance to combine technical expertise with customer engagement in a rewarding role.
To apply please contact: joanne@charlesandivy.co.uk