Let's Chat via LiveChat - Sales, Customer Support, Delivery Updates & More!

At Charles & Ivy, we understand that your time is valuable. We apologise if you are currently experiencing longer than normal wait times on our phone lines. We want to ensure that you receive the assistance you need as quickly as possible, which is why we recommend using our convenient live chat function.

By clicking on the link, you will be connected to one of our knowledgeable sales and customer service representatives who will be happy to assist you with any questions or concerns you may have regarding products, orders, deliveries, warranties and more.

Firstly, it allows you to bypass the potential wait time on our phone lines, ensuring that you receive immediate attention. Secondly, it provides a written record of your conversation, making it easy to refer back to any information or instructions provided during the chat. Lastly, our live chat function is available 24/7, so you can reach out to us at any time that is convenient for you.

We look forward to assisting you!