Habitat Decorative Fence - 120x60cm - with our aluminium posts

FAQs

Why switch to composite fencing?

Composite fencing is an elegant, versatile, and Eco-friendly fencing solution. Not only is this fencing responsibly sourced, it is also durable, long-lasting and requires no maintenance.
Fully Weatherproof.
Eco Friendly.
20 Year Guarantee.
No Maintenance.
Durable.
Luxury feel and Look.

Is composite fencing eco-friendly?

Yes, Composite fencing uses a mix of recycled timber and plastic, we use the equivalent weight of 80 large plastic bottles in each slat. This is plastic that could have ended up in the oceans or in landfill. Composite is also a great alternative to using wooden panels, not only does wooden fencing require harvesting and replacing frequently, but wooden fencing also requires chemical and paint treatments to extend its life and durability, these chemicals will eventually work their way into the soil.

What are the posts made from?

Our Aluminium posts are manufactured using a high-grade aluminium, with an industry leading wall thickness of 1.8mm. All our metalwork is then powder coated to marine-grade standard, resulting in a robust and superior aesthetic finish.
Our composite posts are made from a premium composite using recycled wood powder and plastics. Our highly durable posts are all fully weatherproof, UV protected and require no maintenance, painting, or staining.

What are the product dimensions?

Sizes Available:

90cm x 180cm
120cm x 60cm
120cm x 120cm
120cm x 180cm
180cm x 30cm
180cm x 40cm
180cm x 90cm

Aluminium & Composite Posts: 8cm x 8cm
Panel Thickness: 18mm

Screens slot into post recesses up to 20mm – It is approximately 184cm from the centre of post to post after fence panel is installed.

Are your products easy to install?

All of our products are simple to install, please find our step by step video guides on how to install here.

Do I need need to order an additional post to finish the run of fencing?

You don’t need to order one separately — we’ll automatically add an additional end post to your order to complete your fencing run. This ensures your fencing is supplied with everything needed for a professional finish. Please note, the additional end post will be charged at the standard price.

What if I am installing my fencing in separate sections?

If you plan to install your fencing in separate sections, you will need to purchase additional posts separately. The standard order only covers posts for a continuous run.

Can I use the posts on corners?

Yes, our posts feature slots on all sides, allowing them to be used for both straight runs and corners. We also include blanking strips to cover any unused channels for a clean, finished look.

Which delivery options do you offer?

Our delivery options are as follows:

Charles & Ivy Premium Home Delivery:
Available for all orders over £300.
For orders under £300, there will be a £30 delivery fee.
Delivery time: 3-12 working days from the date of ordering.
Delivered by our in-house delivery team.

Charles & Ivy Premium Next Day Home Delivery:
Available for order over £2500.
£125 delivery fee.
Delivery time: Next Working Day for orders placed before 11am.
Delivered by our in-house delivery team.

Click and Collect:
Collect your order for free from our Manchester warehouse at: Charles and Ivy, 2 Opus Cl, Carrington, Manchester, M31 4RQ
Your order will be ready for collection within 2 working days.
Please provide 24 hours' notice before collection.
Bring your order confirmation and a photo ID when picking up your items.

Are your items in stock?

All items on our website are currently in-stock and will delivered to your door by our in-house delivery team within 3-12 working days of placing your order.

Is there a warranty?

We’re confident in the quality and durability of our products. That’s why we offer an industry-leading lifetime warranty.

What is the returns policy?

If you wish to return your items you must contact us within 30 days of purchase. If the Goods require collection, we will collect them from the address to which they were delivered. However, you may be charged a collection fee in the event you’re returning unwanted products that are not faulty or damaged. Your refund will be processed after the product is returned to our warehouse and thoroughly inspected. We will contact you to arrange a suitable time for collection.

Do you offer surveys?

Yes, we offer a professional site survey. A specialist can visit your property to take measurements, assess the space, and help determine exactly what’s needed for your project.

How much does it cost?

The site survey costs £250.
If your order exceeds £3000, the full £250 site survey charge will be refunded as a discount on your order.
If your order is below £3000, you’ll still benefit – 50% of the site survey charge will be refunded as a discount on your order.

If you would like to book a site survey, you can do this here

Can I add to an existing fencing order previously purchased for Charles and Ivy?

Yes, we will send you installation instructions for retrofit with your order, or please find our step by step video guides on how to install here.

How bright is your lighting?

The outdoor lighting is 4000k, (Cool White).

What is the wattage?

20W per panel.

Are your products CE-certified?

Yes all products are CE certified.

How are your LED fence lights powered?

You can choose either plug-in mains power or solar-powered.

How will solar-powered lighting work?

The solar-powered lighting automatically switches on in darkness.

How long will solar power last per night?

Dependent on seasonality and placement in the garden, they will last from 5 to 10 hours.

What are the running costs if powered by mains?

7p for 10 panels per hour.

How long is the power cable?

6 meters.

Is a qualified electrician needed to fit?

No, the LUMIfence lighting is relatively simple to fit, a confident DIY'er will be able to fit it, there is no hard wiring required.

Can the Lumifence lighting be cut to suit any length.

Yes, Lumifence can be cut to any length, the length you require must be stated at the time of order. There is a £15 charge for each length cut to size.

Can lighting be used above or below screens?

Yes.

Is the wiring for the lighting visible?

No, all of the wiring is concealed inside the posts.

Can i have lighting on both sides of my fence?

Our LUMIFence comes standard with 1 strip of LED lighting however, if you would like lighting on both sides, please contact our product specialists.

Do I have to add lighting to every fence panel that I purchase?

No, please contact our product specialists to specify the exact number you require.

Is the LED lighting fully weatherproof?

Yes, all our lighting is fully weatherproof.

Which delivery options do you offer?

Charles & Ivy Premium Next Day Home Delivery:
Available for order over £2500.
£125 delivery fee.
Delivery time: Next Working Day for orders placed before 11am.
Delivered by our in-house delivery team.

Click and Collect:
Collect your order for free from our Manchester warehouse at: Charles and Ivy, 2 Opus Cl, Carrington, Manchester, M31 4RQ
Your order will be ready for collection within 2 working days.
Please provide 24 hours' notice before collection.
Bring your order confirmation and a photo ID when picking up your items.

Are your items in stock?

All items on our website are currently in-stock and will delivered to your door by our in-house delivery team within 3-12 working days of placing your order.